Privacy policy

Account data: email address you use to sign in, account identifiers, and session data needed to keep you logged in.

Commerce data: products you bought or asked to be notified about, order status, license keys tied to your account, and download entitlements.

Payment data: Stripe processes payments. We receive order confirmation and customer email from Stripe. We do not store full payment card numbers.

Technical data: IP address, browser type, pages visited, and performance or usage signals from our host and analytics tools. This helps us keep the site fast and diagnose problems.

Support messages: if you email team@dialedaudio.com, we keep what you send us so we can reply.

To operate accounts and magic-link sign-in, deliver license keys and downloads, process payments, send product and account email you request, run waitlist notifications, prevent fraud and abuse, improve the site, and comply with law.

We use third parties that process data on our behalf:

• Stripe — payments. See stripe.com/privacy.
• Resend — transactional email (sign-in links, launch notices). See resend.com/legal/privacy-policy.
• Vercel — hosting, analytics, and speed insights. See vercel.com/legal/privacy-policy.
• Neon — Postgres database for accounts, orders, and licenses. See neon.com/privacy-policy.

We do not sell your personal information.

We use cookies and similar storage needed for sign-in sessions and site operation. Analytics may use cookies or comparable identifiers. You can limit cookies in your browser; some features may not work without them.

We keep account and purchase records while your account is active and as needed for support, tax, fraud prevention, and legal obligations. You may ask us to delete your account; we will delete or anonymize personal data unless we must keep it by law or for legitimate business records (for example completed orders).

Email team@dialedaudio.com to access, correct, or delete account data where applicable. You can unsubscribe from marketing by using the link in any marketing email; transactional email (sign-in, receipts, license delivery) may still be sent while you have an account or an active license.

If you are in the EEA, UK, or California, you may have additional rights under local law. We will respond to verified requests within a reasonable time.

dialedaudio.com is not directed at children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe we have.

We operate from the United States. If you access the site from elsewhere, your information may be processed in the US and other countries where our providers operate.

We will post updates here with a new last-updated date. Material changes may also be noted on the site or by email where appropriate.

Privacy questions: team@dialedaudio.com. Purchase terms: Terms.