Support
If you are reading a manual, we made a mistake.
Short answers below. Write anyway if you need a human.
FAQ
- What plugin formats ship?
- AU, VST3, and CLAP — same as the system specs on each plugin page.
- macOS and Windows?
- Yes. Sample rates from 44.1 kHz to 192 kHz. Activation is a license key in your account when the binary ships.
- What does Notify me do?
- You sign in with email, then we store that you want a heads-up for that system. When it launches we email the waitlist. It does not charge you and it is not a purchase.
- How does sign-in work?
- Magic link only. Enter your email on Sign in; we send a one-time link. No password to remember.
- Where are licenses and downloads?
- In Account after you buy. License keys and installers show there when checkout is open and the binary is ready. Coming-soon systems will not have installers yet.
- Checkout says coming soon?
- Correct for now. The register is closed until the plugins ship. Use Notify me if you want the launch email.